Corrections Policy
UK financial regulation, tax thresholds, lender criteria, and statute change. Even with primary sourcing and a defined review cadence, errors happen. This page describes how we deal with them.
If you spot an error
Email us at the address on our contact page with the URL of the guide and the specific claim you think is wrong. Where you can, include the source you're comparing against (a regulator publication, a lender criteria document, a statute). The more specific the reference, the faster we can verify and correct.
How we triage
- Material factual error — anything that could change a reader's decision about a financial product, application, or right. Fixed within 5 working days, with the correction acknowledged in-line.
- Legal/regulatory error — incorrect statement about a statute, FCA rule, or HMRC position. Same priority as material factual errors; reviewed by Dean or the Editorial Team before re-publication.
- Editorial drift — out-of-date numbers, tone, or context that no longer reflect current practice. Fixed at the next scheduled review of that guide and the last reviewed date is updated.
- Typos and minor formatting — fixed silently.
How corrections are signalled
For material and regulatory corrections we add a dated note inside the article noting what changed, and we update the dateModified and last reviewed values. We do not silently rewrite a published article's factual claims without a visible acknowledgement.
What we won't do
- Quietly delete a guide that turns out to be wrong. We'll correct it or, in the rare case it's unsalvageable, replace it with a brief note explaining why.
- Offer personal financial advice. We're an information site; if your circumstances need tailored advice, we'll point you to a qualified adviser. See our editorial policy.